英文投诉信格式通常包括以下几个部分:
1. 信头(Letter Head):包括公司或组织的名称、地址和联系电话。这是信件的开头部分,让收信人知道你是谁。
2. 收信人姓名和职位:这部分列出你要投诉的对象,包括他们的姓名和职位。
3. 主题/事由(Subject/Introduction):这部分简明扼要地说明你的投诉内容,让收信人知道你写信的目的。
4. 正文(Body):这部分详细描述你的问题或投诉,包括任何相关的细节和证据。
5. 结束语(Closing):这部分通常包括礼貌的结束语,如“期待您的回复”或“谢谢您的关注”。
以下是一个示例:
Subject: Complaint about Product Quality
Dear [Recipient’s Name],
I am writing to express my dissatisfaction regarding the quality of the product I recently purchased from your company.
I am particularly disappointed with the [describe the issue/problem], which has greatly reduced the value of the product and has caused me inconvenience. Additionally, the [state additional issues/concerns] has led to a poor overall experience with your company’s products.
I sincerely request that you investigate this matter and take appropriate action to ensure that such issues are resolved in the future. I appreciate your prompt attention to this complaint.
Thank you for your time and consideration.
Sincerely,
[Your Name]
英文投诉信格式1
Dear_______,
Iam______(自我介绍).IfeelbadtotroubleyoubutIamafraidthatIhavetomakeacomplaintabout_____.
Thereasonformydissatisfactionis_______(总体介绍).Inthefirstplace,_______(抱怨的第一个方面).Inaddition,___________(抱怨的第二个方面).Underthesecircumstances,Ifindit________(感觉)_______(抱怨的方面给你带来的后果).
Iappreciateitverymuchifyoucould_______(提出建议和请求),preferably______(进一步的要求),andIwouldliketohavethismattersettledby____(设定解决事情最后期限).
ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.
Yourssincerely
LiMing
英文投诉信格式2
DearMr.Chang:
OnSeptember10,ourorderfor280women'scottonsweaterswasdulyreceived,butweregrettosaythat40cottonsweatersinwhitecolorwereseriouslysoiled.
Wehadthecaseinvestigatedimmediately,andtheresultshowsthedamagewasduetoimproperpacking,forwhichthesuppliersaredefinitelyresponsible.
Needlesstosay,wehavesufferedagreatlossfromthis,aswecannotsellthesweatersinthisconditiontoourcustomers.Weaskyoutoconductinvestigationatyourendandreplytous.
Sincerelyyours,
LiMing
英文投诉信格式3
SunnyCompany
34ZhongchengRoad
JinlianBuilding
Shanghai
September12,2001
Salesmanager
EleganceClothingCompany
45WestStreet,Nanjing
JiangsuProvince
DearMr.Chang:
OnSeptember10,ourorderfor280women?scottonsweaterswasdulyreceived,butweregrettosaythat40cottonsweatersinwhitecolorwereseriouslysoiled.
Wehadthecaseinvestigatedimmediately,andtheresultshowsthedamagewasduetoimproperpacking,forwhichthesuppliersaredefinitelyresponsible.
Needlesstosay,wehavesufferedagreatlossfromthis,aswecannotsellthesweatersinthisconditiontoourcustomers.Weaskyoutoconductinvestigationat
yourendandreplytous.Sincerelyyours,SunnyLeeManager
英文投诉信格式4
DearSir:
WithreferencetoourorderNo.W98,the120computersetssuppliestotheaboveorderweredeliveredthedaybeforeyesterday,butweregretthat20setswerebadlydamaged.
Thepackagescontainingthecomputersetsappearedtobeingoodconditionandweacceptedandsignedforthemwithoutquestion.Weunpackedthecomputersetswithcareandcanonlyassumethatdamagemustbeduetocarelesshandlingatsomestagepriortopacking.
Weshallbegladifyouwillreplaceall20setsassoonaspossible.Meanwhile,wehaveputthedamagedcomputersetsasideincaseyouneedthemtosupportaclaimonyoursuppliersforcompensation.
Yourssincerely,
LiMing
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